Our Story

Built by Funeral Professionals
for Funeral Professionals

Memorial Management System was created by people who understand the daily challenges of running a funeral home because they've lived them firsthand.

Billi-Jo Goodwin, Founder and CEO of Memorial Management System
Meet Our Founder

Billi-Jo Goodwin

Founder & CEO

With over a decade of hands-on experience in funeral service, Billi-Jo understood firsthand the frustrations of juggling multiple disconnected systems, outdated software, and processes that hadn't evolved with the times.

Memorial Management System was born from a simple question: "Why isn't there software that does everything we need, at a price we can afford?" Rather than wait for someone else to build it, Billi-Jo set out to create the comprehensive, intuitive platform that funeral professionals deserve.

Today, Memorial Management System reflects that vision: a single, unified platform that handles everything from first call to final disposition, built with the care and attention to detail that the death care industry demands.

Our Mission

We believe technology should simplify your work, not complicate it

Simplify Operations

Eliminate the chaos of multiple systems. One platform handles cases, documents, scheduling, billing, and family communication seamlessly.

Affordable Excellence

Enterprise-quality software shouldn't require an enterprise budget. Clear pricing with no unexpected fees. Each location includes 10 GB of storage. Additional storage is available at $15 per additional 10 GB per month.

Support Families

Our Family Portal, Kids Korner, and digital signature tools help you serve families with the convenience and compassion they deserve.

What Sets Us Apart

We're not just another software vendor. We're partners in your success.

1

Industry Experience

Built by funeral professionals who understand your unique challenges, workflows, and compliance requirements.

2

Fully Integrated Platform

From first call to final billing, every feature is included. Clear pricing with no unexpected fees.

3

Modern Technology

Cloud-based, mobile-friendly, and always up-to-date. Access your data securely from anywhere.

4

Clear Pricing

Clear pricing with no unexpected fees. Each location includes 10 GB of storage. Additional storage is available at $15 per additional 10 GB per month.

Our Journey

From frustration to innovation

The Challenge
Recognizing the Gap

Years of working with fragmented systems, expensive software, and missing features led to a realization: the funeral industry deserved better.

The Vision
Designing the Solution

Every feature was designed based on real-world needs: case management, family communication, crematory tracking, biometrics, and more all in one place.

Today
Serving the Industry

Memorial Management System is now helping funeral homes and crematories streamline operations, serve families better, and focus on what matters most.

The Future
Continuous Innovation

We're constantly listening to our users and adding new features. Your feedback shapes the future of the platform.

Ready to Simplify Your Operations?

Join funeral homes across the country who are using Memorial Management System to work smarter, not harder.